Apple Mail vs Outlook 2021: Troubleshooting Sync Issues

When it comes to managing your email accounts, choosing the right platform can be a daunting task. Both Apple Mail and Outlook are popular options, but sometimes, syncing issues can arise, leaving you wondering what's going on. In this article, we'll explore the common problems that users face when using Apple Mail with Exchange and provide some solutions to help you get your email accounts in sync.

Safe Mode: A Temporary Fix

One of the major advantages of Safe Mode is that it helps identify if other programs are causing issues with your Mac's boot-up process. By using this method, you can check if Apple Mail is syncing correctly when other programs are not running. Other users have reported success by deleting all MailData items for Exchange and moving their messages to OWA or Outlook.

Deleting and Setting Up Your Exchange Account

If the issue persists, it may be worth trying to delete and set up your Exchange account again. This can help refresh your connection to the servers. Microsoft regularly pushes updates and patches behind the scenes, which can sometimes disrupt the sync process. Keep in mind that email syncing doesn't just depend on your iOS or macOS devices; it also depends on the Exchange server itself.

Resetting Your Exchange Account

Many users have confirmed that resetting their Exchange account fixes the problem. To do this, select Microsoft Exchange from the list of email providers and follow the on-screen instructions to complete the process. Then, launch the app again, click on the Mail menu, and select Add account. Close the Mail App and restart your Mac.

Additional Troubleshooting Steps

If you're still experiencing issues, there are a few more things you can try:

* Clean up your mailbox and archive older emails locally.

* Restart all of your iOS and iPad devices to see if this resolves the problem.

* Check if your Exchange account works as intended on your Mac after restarting.

* If you use other Microsoft apps on your Mac, ensure they're up to date.

Syncing issues between Apple Mail and Outlook can be frustrating, but by following these troubleshooting steps, you should be able to resolve the problem. Remember that sometimes, it may take a few days or even weeks for Mac Mail to sync with Exchange, so be patient and try different approaches until you find one that works for you.

Apple mail vs outlook 2021